Thursday, 10 August 2006

CORS Usability (Part 2)

CORS. Centralized Online Registration System. So many irritations. So many problems. Here comes Part 2. The Front Page of CORS Below I match the Problem Number to Problem Description. Eg. Number 1 points to Number 1 in the image above

  1. Login page is another Page. See (NOTE1) below Why can't the link be in the front page? Like IVLE. See (NOTE1) below for the 2nd problem.
  2. System is under maintenance everyday from 3AM - 6AM? Don't put alerts for events that don't happen.
  3. Okay! What's today's latest news? (wait 5 seconds for news to scroll by) Oh no, I missed that line! Now I have to wait for the ticker to repeat itself! Please don't use auto scrollers for news updates. I know how to use the wheel in my mouse - thank you very much. And what is the difference between Latest News and Announcements? See (NOTE1) below for the 2nd problem.
  4. See (NOTE1). See (NOTE1).

NOTE1

Don't Open Links in New Windows! EVER! (Link to usability expert Jakob Nielson's advise)

Please stop setting the target of the links to _Blank. It is very annoying when a link opens a new window.

And with the JavaScript usage on the CORS page, I can't use the IE Cheat Code of dragging the link to the address bar to bypass a new window. Nice JavaScript. Bad Usability.

And there's more

Let's find out about Module Information. So I click on Modules Info, which bring me to this link.

https://aces01.nus.edu.sg/cors/jsp/report/ModuleInfoListing.jsp

A HTTPS page. Great. And a very long one on that. On my home connection, I need to wait 5 minutes for it to complete loading.

After loading, you get the list of modules in the whole of NUS and the contents are such that you do not need to refer to the header more than once.

Now, lets take a look at Bidding Statistics at End of Open Bidding

http://www.cors.nus.edu.sg/Time-sensitive/openbid_2A_20062007s1.html

And it shows me this page. Easy.

OK, let's find how CS1104 Computer Organisation fared. I did a Find, and got this screen.

Right. Now what were the titles of the column. *scroll back up* *scroll back down*. What about CS1101? Find again, get the titles, shit I forgot the column headers, *scroll back up* *scroll back down*.

Get the point? The headers need to be fixed (not moving with the document) for the table as the column headers are too much for a person to keep track of.

Make the intranet an enjoyable system, not a frustrating one to use.

3 comments:

Anonymous said...

Lol! Yeah some of the stuff over at CORS page seems so "Wayang" haha

Yeah the module listing page load oh so long at home as when compared to NUS where it loads in a split sec... Maybe they think that our home connection is as fast as the school's:p

And regarding that bit on javascript and HCI, hell yeah, spot on

Anonymous said...

You are absolutely right about this one! I have encountered the same problems as u. Just hope that they will fix it next semester!

Anonymous said...

rofl! you got the *scroll back up* *scroll back down*.
couldn't stop laughing when i saw it. and yes i was a stupid victim of it all the time. by end of bidding, i could roughly rmb the column headings. But by next sem, everything starts anew.........